Mr Mattress Bedding & Dinettes in Toms River, NJ Closed now

Reviews about Mr Mattress Bedding & Dinettes

• ★ ★ ★ ★ ★

  July 13, 2020, by Terence Wells
  It felt like I was doing business with a friend... Eddie ("Mr. Mattress") was personable and professional. He made me and my wife feel very comfortable; not once during our time in the store did we feel like we were being sold. It was actually quite enjoyable. He had a great selection, asked us a handful of questions and gave his recommendations. We've had the bed for a month now and couldn't be happier. Shopping at Mr. Mattress was a great experience and we highly recommend it!
• ★ ☆ ☆ ☆ ☆

  November 23, 2019, by Joel Kirchner
  I TRULY want to give a higher rating but just can’t justify it. I purchased a king set and once I got it at home it was so much softer then I realized (or just different from floor model). They also delivered it with the low profile box spring which I did not ask for and did not want being it’s about an inch lower then my bed frame. I went back and spoke to Eddie and he was extremely accommodating saying he would give me the credit towards a new bed and pick it up for $50. I was okay with this since felt a bit responsible for not picking the right bed. I chose a much “higher quality bed” paid the difference and was told it would take a few weeks to have it made and when they brought it they would make sure to have the higher box spring this time. The bed was delivered while I was at work and I could tell by my wife’s tone something was up. I kept an open mind and once I was home excitedly jumped into the new bed!!!! I could not believe what I was feeling. Like a rock! Not only was it a COMPLETELY different feel it had the SAME low box spring. NOT the new low profile box spring the SAME one from the previous set. My wife explained that they brought the wrong box spring for the new bed and instead of using a new box spring with the same profile they were just going to leave the old one and bring back the new higher box spring. After months of calling I finally gave up. I was told the new bed would break in, in the mean time we will get you a mattress topper and that will fix the problem until then. Months later I have a bed that I can not sleep on, can not make (literally scraping knuckles on the bed frame when putting sheets on) and don’t sleep on. Once MAYBE twice a week my wife and I will sleep together in it. Otherwise I am in the spare bedroom which is disappointing at best. After the back and forth I finally gave up. I still don’t have the box spring I paid for nor ever heard anything else about my mattress topper. I have gone in on different occasions to lay on the floor model to make sure my wife and I are not insane because it feels like it at times. I couldn’t imagine getting a bed this uncomfortable. I called and spoke to someone once (don’t remember his name, bigger gentleman) and asked “is there any chance in variations between the same mattress because it’s not at all what I was expecting. It’s so bad I have to sleep in the spare bedroom.?” His response “Maybe it’s just you” I laughed and said thanks for your time. The long and short of my frustrating rant: I have a bed that I paid a lot for that I can’t sleep on and is not even close to what was on the showroom floor.